Ideas & knowhow

When your marketing budget is limited, there's an easy way to add power to your promotions: piggyback. Piggyback marketing essentially means using someone else's marketing budget to benefit your business. 

Obviously I don't mean actually using their money, but rather harnessing the power of their activity and piggybacking on the awareness they're able to create. It's a bit like riding in the slipstream of a more powerful vehicle. 

Read on for some ideas for current trends you can easily piggyb…

People often tell me they're too busy to do any marketing. They just 'don't have time'. 

Is this really what they're saying?  Do we mean we don't have any time for any marketing or just certain aspects of it? Responding to bookings, sending emails, talking to visitors are all marketing activities but we don't always 'count' them because they're everyday business essentials.

For some people 'marketing' means anything that seems a bit more effortful - posting regularly on social media, writing b…

I'm not very musical but every now and then a song gets stuck in my head. For some reason I've got Bob Marley's words singing in my head: let's get together and feel all right. 

It really does feel like it's time for us all to work together. Tourism can be affected by so many different factors (Floods, Brexit, Coronavirus) which we can't control. We can however make everything feel better.

Community. Collaboration. Kindness. None of them cost anything, yet they have enormous power. Visitors lo…

When I heard the latest Covid announcements I instantly felt exhausted, with a sense of deja-vu. I doubt I'm alone. 

Moments later I happened to be looking through some old notes and blogs and three thoughts occurred to me. 

Celebrate!

We've all had a tough time. Most of us have a long list of things we haven't done or things we've not done as well as we wanted. But if you're reading this, you're alive and you've got through a lot of tricky times. Most of us have a 'to do' list, but not a 'no…

There's a Japanese expression and approach that many Western business leaders have started to use: Kaizen*. I think it's also invaluable for small tourism business, especially those with tiny marketing budgets and no time.

The Kaizen approach is based on the idea that small continuous steps and tweaks build up to more substantial improvements over time.

Kaizen is good news for all of us for three reasons:

1. Small steps are easier, especially when you don't have a lot of time;

2. It costs practicall…

You might have noticed on social media and in the press that it's Something Day or Week almost every day? Whether it's Dry January, Black Friday or Take Your Pet to Work Day, there's always an 'awareness day' with a hashtag trying to grab attention.

You might have even tried to use one of these hashtags to give your own social media a boost? I've put together a few ideas to help you use awareness days more successfully. 

First things first.

What are 'awareness days'?

For decades we've used …

I don't think I remember a time when so many people were so exhausted. Almost everyone I meet or see on screen say they're just so tired, either because of stress, hard work or illness. I had a lot of messages when I wrote this blog about getting over difficult humps. There's clearly something in the air. 

I've been thinking about how we can somehow ease the strain and make life easier.

There's an answer: it's simple.

Or rather simplifying is the answer. 

I've started to simplify all kinds o…

Instagram has recently made two changes which are likely to make a big difference to users.

Firstly, you can now log in to your account and post to Instagram directly from your computer so Instagram is no-longer mobile-only.

The second change is that now everyone can add links in Stories. This used to be something only available on verified accounts or those with a given number of followers but is now being rolled out everywhere.

To add links to your Stories, you need to use the Link sticker …

Ever feel like you're wading through treacle? That no matter how upbeat and positive you are, there are always times when everything just feels like hard work. It's easy to become overwhelmed, exhausted and discouraged. Sometimes it feels like progress is painfully slow. 

Some one happened to mention the moon landing the other day, being very specific about the date when it happened. It sparked a thought that might help you too. 

On 19th July 1969 no-one had ever landed on the moon. It just se…